Terms of Use
General Terms and Conditions Nlockd B.V.
Version 1.0 January 2026
Article 1: Definitions
– Nlockd: Nlockd B.V., established in the Netherlands, registered with the Chamber of Commerce under the number known to Nlockd.
– User: Any legal entity or professional party entering into an agreement with Nlockd.
– Agreement: Any agreement between Nlockd and the User regarding the use of one or more services or products of Nlockd.
– Services: All software services offered by Nlockd, including in any event Nbase and Nlytics.
– Software: The software developed and operated by Nlockd, including associated dashboards, models, logic, documentation, and updates.
– Output: All information, analyses, signals, patterns, clusters, reports, texts, and visualizations generated by the Software.
– Decision Intelligence: The process of making possible relationships, signals, and scenarios visible through software-based analysis, modeling, and structuring of data to support human decision-making, without constituting advice, instructions, optimization, or decision-making by Nlockd.
Article 2: Applicability
2.1 These General Terms and Conditions apply to all offers, quotations, Agreements, and the use of the Services of Nlockd.
2.2 Deviations from these General Terms and Conditions are valid only if agreed upon in writing.
2.3 General (purchase or delivery) terms and conditions of the User are expressly rejected.
2.4 If any provision is void or voidable, the remaining provisions shall remain fully effective.
Article 3: Nature of the Services
3.1 Nlockd exclusively provides software-based analysis and information services.
3.2 The Services are descriptive, analytical, and contextual in nature and do not aim to take decisions on behalf of the User, perform operational actions, control third-party systems, or provide legal, fiscal, commercial, or strategic advice.
3.3 All Output qualifies as informational support and not as binding advice, instruction, or guarantee.
3.4 The use of terms such as “recommendation”, “insight”, “suggestion”, “signal”, or “intelligence” does not alter the non-binding nature of the Output.
Article 4: Formation and Duration
4.1 An Agreement is formed upon acceptance of a quotation, activation of an account, or actual use of the Software.
4.2 The Agreement is entered into for the agreed term and is automatically renewed unless otherwise agreed.
4.3 In case of token-, credit-, or usage-based models, consumption is based on use, tokens do not guarantee results, and unused tokens do not constitute ownership or claims.
Article 5: Use of the Software
5.1 Nlockd grants a limited, non-exclusive, non-transferable, and non-sublicensable right of use.
5.2 The User is fully responsible for interpretation of Output, decision-making, and execution.
5.3 Reverse engineering or unlawful use of the Software is prohibited.
5.4 If used for third parties, Nlockd bears no liability toward those third parties.
Article 6: Data
6.1 The User retains ownership of supplied data.
6.2 Nlockd receives a limited right to process data for service delivery.
6.3 Derived data and analytical models remain the property of Nlockd.
6.4 Nlockd does not guarantee data accuracy or completeness.
Article 7: Intellectual Property
7.1 All intellectual property rights vest exclusively in Nlockd.
7.2 No ownership is transferred other than the granted right of use.
Article 8: Liability
8.1 Nlockd is not liable for decisions, interpretations, or indirect damages.
8.2 Liability is limited to fees paid in the three months prior to the event, with a maximum of €10,000.
Article 9: No Advisory Relationship
9.1 The Agreement does not qualify as a services agreement under Article 7:400 Dutch Civil Code.
9.2 Nlockd does not provide consultancy or advisory services.
Article 10: Suspension and Termination
10.1 Nlockd may suspend access in case of non-payment, misuse, or violation.
10.2 Termination does not release existing obligations.
Article 11: Applicable Law and Forum
11.1 Dutch law applies exclusively.
11.2 Disputes shall be submitted to the competent court in Amsterdam.
Product Terms Nbase
Supplementary to the General Terms and Conditions of Nlockd B.V.
Version 1.0 January 2026
Article 1: Applicability and Positioning
1.1 These Product Terms apply to the use of Nbase, an analytical application of Nlockd.
1.2 In the event of a conflict between these Product Terms and the General Terms and Conditions, these Product Terms shall prevail insofar as they relate to Nbase.
1.3 Nbase is a software-based analytical application that provides insight into organizational, decision-making, and behavioral structures, based on input supplied by the User.
Article 2: Nature and Purpose of Nbase
2.1 Nbase is exclusively intended to descriptively visualize how decisions actually come about within an organization or context.
2.2 Nbase:
· does not assess performance, quality, or maturity;
· does not apply normative scores or benchmarks;
· does not make recommendations;
· does not suggest solution directions with binding character.
2.3 The output of Nbase is explicitly non-normative and serves exclusively for observation and structuring.
Article 3: Input and Representativeness
3.1 Nbase bases its analyses exclusively on:
· answers, input, or context supplied by the User;
· predefined analytical frameworks and pattern logic.
3.2 Nlockd does not guarantee:
· completeness of the input;
· representativeness of respondents;
· accuracy of assumptions associated with the input by the User.
3.3 The User acknowledges that Nbase outcomes are context-dependent and need not constitute a complete or objective representation of an organization.
Article 4: Interpretation and Use of Output
4.1 Interpretation of Nbase output rests exclusively with the User.
4.2 Nlockd is not involved in:
· strategic interpretation;
· internal decision-making;
· follow-up or implementation of insights.
4.3 Output of Nbase may not be regarded as:
· advice;
· diagnosis;
· judgment;
· binding determination.
4.4 Output of Nbase is not intended and not suitable as a basis for personnel measures, governance decisions, legal judgments, or investment and divestment decisions.
Article 5: Liability (Nbase-specific)
5.1 Nlockd is not liable for:
· organizational, managerial, or strategic choices that are (partly) based on Nbase output;
· internal or external communications in which Output is used or cited;
· consequences of interpretation, reinterpretation, or summarization of Output.
5.2 Any liability is limited in accordance with Article 8 of the General Terms and Conditions.
5.3 Nlockd is not responsible for the manner in which Nbase output is externally shared, summarized, cited, or interpreted.
Article 6: Intellectual Property
6.1 All analytical frameworks, pattern definitions, signal structures, and logic within Nbase remain the exclusive property of Nlockd.
6.2 The User acquires no right to reuse, derivative models, or external application of these structures.
Article 7: Final Provision
7.1 These Product Terms form an integral part of the Agreement between Nlockd and the User.
Product Terms Nlytics
Supplementary to the General Terms and Conditions of Nlockd B.V.
Version 1.0 — January 2026
Article 1: Applicability and Positioning
1.1 These Product Terms apply to the use of Nlytics, a data analysis and decision intelligence application of Nlockd.
1.2 In the event of a conflict between these Product Terms and the General Terms and Conditions, these Product Terms shall prevail insofar as they relate to Nlytics.
1.3 Nlytics analyzes commercial data via predefined data models, signals, and analysis clusters.
Article 2: Nature and Scope of Nlytics
2.1 Nlytics is an analytical system that structures and interprets data, without an executing or optimizing role.
2.2 Nlytics:
· does not control prices, advertisements, listings, or channels;
· does not implement automatic changes;
· provides no guarantees regarding commercial results.
2.3 Any Decision Intelligence output is contextual, indicative, and non-binding in nature.
Article 3: Data Dependency
3.1 Nlytics is fully dependent on:
· data supplied by the User;
· data from external systems or data sources;
· technical availability and quality of these sources.
3.2 Nlockd does not guarantee:
· accuracy, completeness, or timeliness of data;
· consistency between data sources;
· absence of errors, delays, or deviations.
3.3 Derived variables, signals, and clusters constitute interpretative constructs and not determinations of factual truth.
3.4 Data may (in part) originate from publicly accessible or indirectly obtained data sources. Nlockd does not guarantee the legality, continuity, or availability of such sources.
Article 4: Analysis Clusters and Decision Intelligence
4.1 Analysis clusters within Nlytics are:
· strictly delineated analytical frameworks;
· traceable to underlying data and signals;
· non-normative and non-advisory.
4.2 Decision Intelligence within Nlytics:
· does not constitute a decision;
· does not replace human judgment;
· does not relieve the User of its own responsibility.
4.3 Nlockd reserves the right to modify, expand, or restructure analysis clusters, data models, and signals, provided that the core functionality of Nlytics is maintained.
Article 5: Use and Interpretation of Output
5.1 The User remains fully responsible for:
· interpretation of Nlytics output;
· decision-making based thereon;
· execution of decisions taken.
5.2 Output must not be construed as:
· a guarantee;
· a prediction;
· an optimization instruction.
Article 6: Liability
6.1 Nlockd is not liable for:
· commercial or financial consequences of the use of Nlytics;
· lost revenue, profit, or scaling advantages;
· decisions based on incomplete or erroneous data.
6.2 External data sources and platforms are expressly outside the responsibility of Nlockd.
6.3 Any liability is limited in accordance with Article 8 of the General Terms and Conditions.
Article 7: Intellectual Property
7.1 All data models, analysis clusters, signals, and decision logic within Nlytics remain the exclusive property of Nlockd.
7.2 The User acquires no right to reuse, reproduce, or externally apply them.
Article 8: Final Provision
8.1 These Product Terms form an integral part of the Agreement between Nlockd and the User.